What Information We Hold and Why
When you open an account, we collect your name, email address, phone number and the payment method you register — whether that is DANA, OVO or GoPay. Transaction records tied to your e-wallet are stored to reconcile deposits, process withdrawals and detect unusual activity on your
-
1
account. We also log device identifiers, IP addresses and session timestamps each time you access the lobby, which helps us maintain account integrity and investigate disputes if they arise. Browsing behaviour inside the platform — which game rooms you open, how long a session runs —
-
2
is recorded in aggregate form for service improvement and is not sold to third parties. If you link a local wallet like GoPay, that wallet's reference number is stored alongside your transaction history but we do not store your full wallet credentials. Data collected during verification
-
3
is held for as long as your account remains active and for the retention period required by applicable law. Availability of this service depends on local law and eligible regions. Players in Jakarta and Surabaya, like all account holders, can request a copy of their stored
-
4
data at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.